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Legal & Privacy

Privacy Policy

At AC MART, we respect your privacy and are committed to protecting your personal information in accordance with applicable UAE laws and regulations. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, products, and services.

AC MARTUAE Privacy StandardsEffective May 2026

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name, email address, and phone number
  • Billing and shipping addresses
  • Payment details
  • Company information (if applicable)

Technical Information

  • IP address and browser type
  • Device information and usage data
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to fulfill our commitments to you and improve your overall experience:

  • Process and deliver orders
  • Provide reliable customer support
  • Send order confirmations and updates
  • Improve website performance
  • Prevent fraud and unauthorized access
  • Send promotional offers (with consent)

3. Payment Information

All online payments are processed securely through third-party payment gateways. We do not store complete credit or debit card information on our servers. All payment transactions are fully encrypted using modern, secure standard protocols.

4. Sharing of Information

We value your trust. We do not sell or rent your personal information to anyone. However, we may share essential data with:

  • Trusted delivery and logistics providers
  • Secure payment gateway providers
  • IT infrastructure and hosting service providers
  • Government or legal authorities if required strictly under UAE law

All authorized third parties are legally and contractually obligated to protect your information to the same standards we uphold.

5. Cookies Policy

Our website uses cookies to improve overall functionality, analyze visitor traffic patterns, and remember your individual preferences. You maintain full control and can choose to disable cookies through your personal browser settings; however, note that doing so may prevent certain dynamic website features from functioning properly.

6. Data Security

We implement industry-standard technical and organizational security measures built to safeguard your personal data against unauthorized access, accidental loss, misuse, alteration, or disclosure. Despite our rigorous layers of defense, please note that no internet-based platform can ever guarantee absolute, unbreachable security.

7. Your Rights

Subject to applicable UAE laws and regulatory requirements, you hold the right to request to:

Access Data
Correct Info
Delete Data
Withdraw Consent

Any requests regarding these rights can be submitted directly through our official corporate contact channels.

8. Third-Party Links

Our website may occasionally feature links to external, third-party websites. Please be aware that we are not responsible for the independent privacy practices, guidelines, or content found on those external platforms.

9. Retention of Information

We safely retain customer information only for the duration necessary to fully complete transactions, reliably comply with our legal and tax obligations, resolve outstanding disputes, and enforce our formal agreements.

10. Changes to This Policy

We reserve the standard right to update this Privacy Policy at any time. When updates occur, changes will be posted transparently on this page alongside a modified effective date displayed prominently at the top.